Office of the Attorney General to remain fully operational; shifts to remote work where possible  


While measures are being put in place to protect the health and safety of the public, the Office of the Attorney General remains committed to ensuring that the public will have access to the resources and help they need.


“A central part of our mission is and remains public safety,” said Attorney General Peter F. Neronha. “We are taking important steps, in line with recommendations by the CDC and RIDOH, to protect our employees and the members of the public that we serve. We remain fully open and able to respond to the public during this time.”


Effective immediately, the following plans have been implemented across our multiple divisions during this declared state of emergency, in the interest of public health and safety:


AG Customer Service Center,

4 Howard Ave. Cranston, RI


Our Customer Service Center at 4 Howard Ave. remains open and ready to serve the public. However, consistent with public health guidelines, we are reducing visitor traffic to the building as much as possible. Effective immediately, we are prioritizing background checks as follows:


  •               Healthcare providers, such as nurses and long-term care/assisted living facility workers
  •               Individuals requiring background checks for housing
  •               First responders
  •               Individuals with urgent circumstances who need a background check for employment purposes. We ask those individuals to contact BCI first in order to make an appointment at 401-274-4400, ext. 2


All others, including those seeking background checks for volunteer positions that require a background check, are asked to postpone their visit to the AG Customer Service Center until the state of emergency has been lifted.

We thank the public for cooperating with these guidelines and ask that individuals visiting our customer service center follow these recommendations:


  •          Take advantage of using hand sanitizer, available at our customer service windows, before conducting any transaction.
  •          Use a credit card for any transaction to limit the amount of hand-to-hand contact. BCI will not be accepting checks or money orders during this emergency.
  •          We have a large lobby area. Keep at least six feet of space between fellow customers and do not crowd.


License to carry concealed weapon permits

  • Applications/renewals will continue to be accepted by mail only
  • Applications will be processed, however, permit cards will not be available for pickup at this time. A temporary paper permit will be mailed for use until normal BCI operations resume.


Consumer Protection


Our Consumer Protection Unit remains fully operational to receive consumer complaints.


Individuals should contact our Consumer Protection Unit by calling 401-274-4400, e-mailing This email address is being protected from spambots. You need JavaScript enabled to view it., or filling out a complaint online here.


We are not accepting walk-in consumer complaints at this time.


Last week, AG Neronha issued a consumer advisory with resources and guidance from the office on consumer scams and price gouging. Anyone with questions or concerns should contact our Consumer Protection Unit at 401-274-4400 or This email address is being protected from spambots. You need JavaScript enabled to view it..


Criminal Division


Superior Court pre-trial and trial calendars have been cancelled for the week of March 16-20, 2020, except for emergency matters. District Court pre-trial and trial calendars have also been cancelled during this time.


Bail, violation, fugitive and competency hearings, and presentment of violators will continue. RIAG attorneys have been assigned to represent the State in those hearings and plans are in place to ensure continuity.



Office Staffing


At any given time, a limited number of attorneys and professional staff will be working in the Office. We have expanded telework options for our remaining staff. 



Additional operations


All outreach and training events scheduled for the remainder of March and April have been cancelled and will be rescheduled for a later date.


Community Office Hours at 693 Broad Street in Providence are cancelled until further notice.



We will continue to monitor and adapt to this changing environment based on recommendations from the State and health professionals.


We remain committed to serving the public during these challenging times and to working with our government and law enforcement partners to ensure public health and safety. 






As the coronavirus outbreak grows, the Army Corps of Engineers is handling hundreds of requests for makeshift military hospitals around the U.S. During a Pentagon briefing, Lieutenant General Todd Semonite said the Corps is working closely with governors and state-and-local officials on "site assessments." Existing buildings can be transformed into makeshift hospitals, including hotels.       The death toll from the coronavirus in New York is surpassing that of 9-11. COVID-19 has killed more New Yorkers than those who died in the World Trade Center in 2001, and the death toll from the disease is expected to keep rising.       Chairman of the Joint Chiefs of Staff Mark Milley [[ MILL-ee ]] says he supports the acting Secretary of Navy in his decision to remove the captain of the USS Theodore Roosevelt aircraft carrier. General Milley says when any secretary of one of the branches of the military loses confidence in a subordinate, it's time for that person to go. Navy Captain Brett Crozier was removed from his position aboard the Roosevelt after a letter he wrote to the Pentagon was leaked to the media.       A second CNN anchor has tested positive for the coronavirus. Brooke Baldwin posted an Instagram note saying it came on suddenly with chills, aches and a fever. CNN anchor Chris Cuomo announced this week that he, too, tested positive for the coronavirus.       Under Armour is laying off 67-hundred workers temporarily due to low sales during the coronavirus pandemic. The series of cuts will begin on April 12th at stores and distribution centers across the U.S. CEO and President Patrik Frisk said the "unanticipated shock to our business has been acute, forcing us to make difficult decisions."       The 2020 CMT Music Awards are being rescheduled for October 14th because of the coronavirus pandemic. The Nashville country music show was originally set for June 3rd. June's CMA fest was also cancelled and will return in 2021.